LooksbyLainey

We kindly ask that all clients respect our time and business by providing advance notice for appointment changes. • Cancellations or reschedules made with less than 72 hours’ notice will result in a cancellation fee equal to 30% of the scheduled service total. • No-shows (failure to arrive for your appointment without notice) or cancellation within 24 hours will be charged 75% of the scheduled service total. • Fees will be charged to the card on file. If there is not a card on file, you may pay through an invoice. • Appointments are not considered canceled until you receive confirmation from us. • We reserve the right to waive any cancellation or no-show fees at our discretion. • Repeated late cancellations or no-shows may require prepayment for future bookings or may result in refusal of service. We understand that emergencies happen and appreciate your understanding and cooperation. Thank you for respecting our time and allowing us to provide the best service possible.